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About Sunshower Learning

Training for a respectful workplace.

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SMILE! Customer Service training

Meet Reggie Wilson, bus driver. Driving in traffic for 8+ hours a day is difficult. Dealing with an often difficult public is doubly difficult. But Reggie approaches his job with a different attitude. Rather than letting the job wear him down, Reggie makes a choice.

 

Everyday, he chooses a positive attitude. Even on days when he doesn't feel like being positive, he treats his riders like they are guests on his bus. Guess what? They keep coming back. And the positivity comes back to him, too.

This is the SMILE! video starring Reggie Wilson, who shares his personal philosophy about serving the customer everyday.

Watch a full preview. Click here.

The OUCH videos have been a high-point of my career in video training development. We are always looking for important topics, presenters and stories that can help make a difference.

For 2010 we are developing a new program with Dr. Steve Robbins, author of What if? and a powerful (and funny) speaker. Dr. Robbins' unique concept of "Unintentional Intolerance" has captured wide acclaim from numerous audiences and organizations across the United States. An approach that does NOT blame or point fingers, it challenges individuals and organizations to be more open-minded, mindful and intentional about inclusion and valuing people for their unique gifts, abilities and experiences.

If you would have a story or idea for a new video, or would like to partner on a video for your own corporation or organization, please get in touch.
Joel Leskowitz
SunShower producer-distributor
SunShower Learning * 888-723-8517
Special bundle pricing available when you order together. We offer licenses to stream the Ouch videos in your LMS or Blackboard.